Helpline Toll Free No.--14449, Police Helpline No.--112, Other Helpline:--1800 1233 127/28, 6390001213/14, 7818072620

Emergency Contact Number

In case of any emergency or query user can contact to 24*7 available helpline number at Agra Lucknow Expressway control room.

  • Helpline Toll Free No.--14449, 1800 1233 127
  • Other Helpline No. - 6390001213, 6390001214, 7818072620
  • Police Helpline No. - 112

  • For Overspeed Challan Related Any Query/Suggestion and complainant-

    Contact No.-- 8005103568

    Email--alep.atmscr3@vaaaninfra.com

    For Fastag Related Any Query/Suggestion and complaint -

    Contact No.-6388599023

    Email--alepchargeback21@gmail.com

    Purvanchal Expressway Helpline -

    Contact No.-8810726922, 8810726925

    Toll free Number--18008894776, 18008895776

    Procedure to Check E- Challan Status –

    First Step


  • To check the status of e-challan applicants need to go to the official website - https://echallan.parivahan.gov.in of E-Challan – Digital Traffic/Transport Enforcement Solution
  • From the home page of the website, you need to click the “check challan status” - https://echallan.parivahan.gov.in/index/accused-challan option from the menu bar.


  • A new web page will appear on the screen where you need to choose “Challan Number” or “vehicle Number” or “DL Number.”
  • Thereafter enter the chosen information and then enter captcha code shows on the screen.
  • Click “get details” option and your challan related information will appear on the screen.
  • Second Step

  • Click on the Pay Now option.
  • Choose your desired option to pay your challan fine.
  • After the successful payment, generate the Challan Receipt online.

  • User may also contact to concern RTO office for payment of e-challan or any other query. Click on the link - http://uptransport.upsdc.gov.in/en-us/About-us/Telephone-Directory to know the contact number for RTO/ARTO.


    TOLL FREE NO. : 14449